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PRIVACY POLICY

Budforms Mexico S. de R.L. and Budforms Technologies LLC

Last updated: December 1, 2025.

1. Introduction

Budforms Mexico S. de R.L. (located in Querétaro, Mexico) and Budforms Technologies LLC (located in Florida, United States) (collectively, "Budforms", "we", "our") value your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal information through our website https://budforms.com(the "Site") and in the context of providing our consulting, implementation, and support services for Odoo. It also explains your rights regarding your data.

This policy applies to visitors of the Site, potential clients, and clients. The "Data Controller" of your data will be:

  • Budforms Mexico S. de R.L., if you are a client or resident in Mexico, or if you contract services through this entity.

  • Budforms Technologies LLC, if you are a client or resident in the United States or in any other country outside of Mexico, or if you contract services through this entity.

2. Information We Collect

We collect information that you provide to us directly and information that we collect automatically.

2.1. Information you provide to us:

  • Contact information: Name, email address, phone number, company, position.

  • Project information: Information about your business needs, processes, and requirements for quoting and implementation purposes.

  • Billing information: Name or business name, RFC (for Mexico), tax address, payment information (which is processed directly by our payment providers like Stripe or PayPal, and not stored by us).

  • Communication data: Any information you share when communicating with our support, sales, or implementation team.

2.2. Information collected automatically:

  • Usage and navigation data: IP address, browser type, pages visited, time spent, and other diagnostic data, primarily through cookies and similar technologies.

  • Cookie data: We use essential cookies (for site operation) and analytical cookies (for example, from Google Analytics) to improve our website. You can manage your preferences through our cookie banner.

3. Purposes of Processing Your Data

We use your personal information for the following purposes:

  • To provide and manage our services: Responding to your inquiries, generating and sending quotes, executing Odoo implementation and support contracts, and providing customer service.

  • To manage the business relationship: Issuing invoices, managing payments, and fulfilling our legal and tax obligations.

  • For marketing purposes: Sending you information about our services, updates, or relevant content only if you have given your explicit consent for that. You can withdraw your consent at any time.

  • To improve our Site: Analyze the traffic and usage of the Site to understand the needs of our visitors and improve their experience.

  • For security: Protect our Site, our systems, and the information against fraudulent or unauthorized activities.

4. Legal Basis for Processing (Applicable to residents in the EU/UK)

For residents in the European Economic Area (EEA) and the United Kingdom, we process your data based on:

  • Your consent (for non-essential cookies and direct marketing).

  • The performance of a contract or taking pre-contractual steps at your request (to respond to your inquiry and provide services).

  • Our legitimate interest (for site security and improving our services, provided that your rights do not prevail).

5. Sharing Your Personal Information

We do not sell or rent your personal information. We may share it with:

  • Service providers (Data processors): Companies that assist us in our operations, such as hosting providers, email platforms (Google Workspace), support software (ticketing), payment processors (Stripe, PayPal), and analytics tools (Google Analytics). These providers are contractually obligated to protect your data and use it only according to our instructions.

  • Competent authorities: When required by law or to protect our legal rights.

  • In the event of business restructuring: If we participate in a merger, acquisition, or asset sale, we will notify those affected.

Some of these providers may be located outside of your country of residence (for example, in the United States). We ensure that international transfers are carried out with appropriate safeguards, such as the European Commission's Standard Contractual Clauses.

6. Security of Your Data

We implement reasonable technical, administrative, and physical measures to protect your personal information against loss, unauthorized access, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Rights Regarding Your Personal Data

Depending on your place of residence, you may have the following rights:

  • Access: Request a copy of the data we have about you.

  • Rectification: Correct inaccurate or incomplete data.

  • Cancellation/Forgetfulness: Request the deletion of your data when they are no longer necessary or you withdraw your consent.

  • Objection: Object to processing based on legitimate interest.

  • Limitation: Request the limitation of processing in certain cases.

  • Portability: Receive your data in a structured format and transfer it to another controller.

  • Withdraw consent: At any time, for processing based on consent (e.g., marketing).

To exercise these rights, or if you have questions about this policy, contact our Data Protection Officer/Privacy Officer at: info@budforms.com.

We will process your request within the timeframe established by applicable law (generally 30 days). We may ask you for additional information to verify your identity.

Specific information for residents in Mexico:

In addition to the above rights, in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP), you have theARCO rights(Access, Rectification, Cancellation, and Opposition). To exercise them before Budforms Mexico S. de R.L., you can contact us at the above address. You can also consult ourComprehensive Privacy Noticeavailable upon request.

Specific information for residents in California (U.S.):

The California Consumer Privacy Act (CCPA), amended by the California Privacy Rights Act (CPRA), grants you additional rights, such as the right to opt-out of the "sale" or "sharing" of personal information (although Budforms does not sell data). You can exercise these rights by contacting us.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, unless the law requires or allows a longer retention period (for example, to comply with tax or accounting obligations).

9. Links to Third-Party Sites

Our Site may contain links to other websites. This Privacy Policy only applies to our Site. We recommend reading the privacy policies of any third-party website you visit.

10. Cookies and Similar Technologies

We use cookies and similar tracking technologies. For detailed information about the cookies we use and how to manage your preferences, please see our Cookie Notice, accessible from the banner that appears on your first visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy occasionally. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We recommend reviewing this policy periodically.

12. Contact

If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, you can contact us at:

Budforms Mexico S. de R.L. and Budforms Technologies LLC

Email: info@budforms.com

For residents in the EU/UK: You can file a complaint with your country's data protection authority.

For residents in Mexico: You can contact the National Institute for Transparency, Access to Information and Personal Data Protection (INAI).