Frequently Asked Questions

Do I need to be a technical expert to use the systems you implement?

No, you don't. We specialize in implementing user-friendly platforms like Odoo that are designed to simplify your processes, not complicate them. We provide comprehensive training to ensure your team feels confident and productive from day one.

Will I pay you for the software license or pay the software provider directly?

You will pay the software provider (such as Odoo or others) directly for your software license.

This is a key part of our service model, offering you several important benefits:

Full Ownership & Control: You maintain direct control over your software, data, billing, and user access.
Complete Transparency: There are no hidden fees or markups. You always know exactly what you're paying for the software and what you're paying us for our services.
Flexibility: It's easier and more transparent if you ever decide to change service providers, as you own the relationship with the software provider directly

Why is it better to pay the software provider directly instead of through you?

Paying the software provider, like Odoo or others, directly gives you full ownership and transparency over your account. This means you control billing, users, and renewals, not us. It’s more convenient, often cheaper, and gives you long-term flexibility. If you ever decide to work with a different consultant or internal team, your system stays completely under your control with no service interruptions.

Can you help us migrate from spreadsheets or another system?

Absolutely. We specialize in migrating data from spreadsheets, old systems, or manual processes into your new solution, safely and accurately.

How long does it take to implement a system like this?

It depends on your business size and the number of apps you need. A basic setup can take 2–4 weeks. Larger projects may take 1–3 months. We always provide a clear roadmap.

What kind of businesses do you work with?

We work with small, mid-sized and large businesses across various industries like retail, services, manufacturing, eCommerce, education, and more.

Can I choose only specific modules or apps I need?

Absolutely. The solutions we implement, such as Odoo, are completely modular and designed to grow with your business. You can start with just the essentials, like Sales, CRM, or Inventory, and easily add more applications as your business needs change.

Do you offer training for my team?

Yes. We include training sessions during and after the implementation to make sure your team is fully equipped.

What if my business already has a website or domain?

We can integrate your existing domain and help manage emails, web hosting, and other tools so everything works together seamlessly.

Can I request a demo before deciding?

Yes! We offer free personalized demonstrations. You can book a session directly through our site to explore how it can work for your business.

Can the system be set up in Spanish or other languages?

Yes! We can configure your platform in Spanish or any other supported language. Whether your team speaks English, Spanish, or both, we can set up a multilingual environment so users can work in their preferred language. It’s ideal for international teams or businesses serving diverse customers.

Do you provide support after implementation?

Yes, we do. Our service includes ongoing support to ensure your entire system continues to run smoothly. We offer flexible support packages that cover everything from Odoo updates and troubleshooting to support for your other business platforms .

Our Helpdesk is included with your service. As soon as your account is activated, you’ll have access to expert technical support for any questions or issues you encounter. More information here ->

Frequently Asked Questions